Be a Merchant Partner
American Express Incentive Services periodically adds new merchants to our DirectSpendSM program. Such partners must:
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Provide a rewarding and memorable experience for cardholders
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Fill a category gap in our current redemption options
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Represent a "niche" category and have stand-alone, national brand presence. An example would be a merchant who can draw reward earners as a "destination" retailer (i.e., Macy's)
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Have broad geographical coverage - physical locations and an e-commerce website
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Convey a "trophy value" message to reward earners, focused on the intrinsic value of their products and services
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Identify with quality products, be well respected in the industry and adhere to high customer service standards
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Realize the value of incremental sales opportunities and be willing to pay the prevailing commission fee
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Support and enhance the appropriate balance of existing merchant partners and their products/services
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Preferably not franchised; if franchise locations exist, ALL must accept American Express® Cards and ALL must participate in the program
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Have the ability to process invoices through a central billing system
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Adhere to a standard operational processing infrastructure
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Be approved from a financial risk perspective
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Be in good standing as a merchant with American Express Establishment Services
Become an AEIS Merchant Partner
Contact us to inquire about becoming a merchant partner.
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